IT Service Management

Out-of-the box ITIL-compliant solutions for distributed and mid-to-enterprise organizations

RevelationData's ITSM Solutions operate within the ITIL and Cobit best practices frameworks to ensure that its clients effectively meet service delivery promises and compliance requirements.

desktop auditor

Automated IT Asset Discovery and Management Solution with Software License Management

Integrates with Heat Call Logging

easyCMDB

easyCMDB is a 100% web-based all in one IT Service Support product that aligns to ITIL principles.

LogiXML

Managed Reporting
Ad-hoc Reporting
Dashboards
Interactive Grids
OLAP Reporting

Heat Call Logging

Service and Support
Incident Management
Integrates wtih easyCMDB for Change Management

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Free Workshops

Free Workshops - Logi Logi Info and Logi Ad Hoc: Learn about Logi Info and Logi Ad Hoc with these free online workshops - be sure to register—it’s free.
Free Heat Admin Training Heat Administrator Training: Learn how to customize Heat and Develop workflow processes and implement SLA's - it’s free.

Demo and Downloads

Heat Call Logging Employee Contact Center: Learn how an employee support organization uses real-time change order monitoring and asset tracking to become a model of efficiency and cost-effectiveness.
Heat Call Logging Customer Contact Center: Learn how a customer support center can promise and deliver on demanding service level agreements while adding extra value that builds customer loyalty

Heat 9.01 has been released!

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A fundamental requirement for reducing cost and improving quality of your IT service is to have an accurate record of what assets you have, where they are and how they are used. Amazingly, few companies can admit to having a firm grip on this simple requirement. That’s where inventory management, configuration management and IT asset management come into play. Together, these three IT disciplines form the cornerstone to a well-managed enterprise infrastructure. Together, they empower business service delivery and support.

RevelationData can help your organization keep track of all technical elements including, software, hardware and streamline inventory functions. Learn more on how RevelationData's IT Asset management system can help with software asset management, hardware asset management and achieving a variety of goals within your organization.